Medical and psychological support

>> Download the guide to food, social and medical aid

Free consultations with a psychologist

  • Tuesday - 9am/12pm - 1pm/16pm - Sports centre (Hannah Arendt campus)
  • Wednesday - 9am/12pm - 1pm/16pm - Health and social area (Jean-Henri Fabre campus)
  • Thursday 9am/12pm - Health and social area (Jean-Henri Fabre campus)
  • Friday - 9am/12pm - Sports centre (Hannah Arendt campus)

>>> More information

>> Make an appointment
By internet
Go to the dedicated website to select a time and place for the meeting: https://mesrdv.etudiant.gouv.fr/fr

To select, choose :
1/ Which Crous? Crous Aix-Marseille-Avignon
2/ Which city? Avignon
3/ What subject? Psychologist

By mail
make an appointment on the Hannah Arendt campus: psy-villecampus-arendt@univ-avignon.fr
make an appointment on the Jean-Henri Fabre campus: psy-villecampus-fabre@univ-avignon.fr

or directly at the offices.

Santé Psy Etudiant / consultations with a psychologist everywhere in France

During the health crisis, the state pays for 3 to 8 sessions with a psychologist as part of a care pathway and without advance payment.

Benefit from consultations in just 3 steps:
1/ Your general practitioner or your University Health Service will refer you to psychological support.
2/ You choose the professional who will accompany you from the list of partner psychologists.
3/ You make an appointment with your psychologist, who will follow you for 3 to 8 sessions if necessary.

>> More information: https://santepsy.etudiant.gouv.fr/

Student Preventive Medicine

A nurse, a doctor and a psychiatrist are available for any questions or problems relating to your health or affecting it.

>> more about Preventive Medicine

Hannah Arendt Campus,
bât. North, ground floor
offices 0E35 and 0E36 (next to the International House)
Monday to Friday from 8am to 4pm

Tel: +33 (0)4 90 16 25 72 (infirmary)
medecine-preventive@univ-avignon.fr

Request for an appointment or information: 04 90 16 28 23
secretariat-sante@univ-avignon.fr

QARE medical teleconsultations


Avignon University allows you to benefit from the Qare solution free of charge.

With Qare, you can consult a doctor in video without going to the office and without advance payment, 7 days a week, from 7am to 11pmfrom your phone, tablet or computer.
In just a few clicks, Qare puts you in touch with practitioners from over 30 specialties. As with an appointment in a doctor's surgery, you choose the doctor and the time. At the end of your video consultation, you receive a prescription if necessary.

To benefit from QARE, WITHOUT ADVANCE FEES, register in 2 steps:

1/ Please indicate, via your ENT (section My account / My authorisations) that you accept that the university transmits your data (e-mail, name, first name) to QARE

2/ An activation email will then be sent to you the following week by QARE to create your account. You will be asked for your national insurance number (for international students, you can give your temporary national insurance number).

Please note: do not register directly with QARE without receiving the activation email. You will not be able to benefit from the free offer.


CROUS social service

The social service of the CROUS Aix-Marseille-Avignon aims to help students to integrate into their studies in the best possible way and to learn to be independent in the best conditions.
Social workers are subject to professional secrecy. They are responsible for dealing with all social problems (economic, family, health, orientation) that students may encounter.
  • Online appointment booking only on https://mesrdv.etudiant.gouv.fr/fr
  • Permanences on the Hannah Arendt campus, Monday to Friday (mornings from 9am to 12.30pm) and on the Jean-Henri Fabre campus on Thursdays from 9am to 12.30pm and from 1.30pm to 4pm.
 Hannah Arendt Campus,
Sainte Marthe site, South building, 1st floor
Local CROUS office
Tel: +33 (0)4 90 80 65 21

Make an appointment : https://mesrdv.etudiant.gouv.fr/fr

Centre d'Examens de Santé d'Avignon de la CPAM

The CPAM's Centre d'Examens de Santé d'Avignon (Health Examination Centre) can carry out blood tests, ECGs, visual, hearing and spirometric tests, preventive medical examinations and offer dietary monitoring, by appointment and without advance payment.

72 route de Montfavet
84000 Avignon
Tel: +33 (0)4 90 14 55 90
inscription.ces@cpam-avignon.cnamts.fr

Pharmacy on call (night and Sunday)

For the night from 7.30 pm to 8.30 am and for Sundays, there is only one pharmacy on duty for Avignon and Montfavet. This pharmacy changes every day.
On weekdays between 7.30 pm and 10 pm and on Sundays between 8.30 am and 7.30 pm, call 17 and the police station will tell you which pharmacy is on duty.
Between 10pm and 8.30am, you must go to the police station, boulevard Saint-Roch, with your prescription and an identity document. The police station will then give you the address of the pharmacy on duty.

For the contact details of the doctor on duty or the nurse, dial 15.

Social security coverage

Social security for students
Are you starting or continuing your studies in higher education? In most cases, you don't need to take any further steps.
The essentials of your health protection as a student:
- Your carte vitale is your social security card. It proves your entitlement to health insurance. Remember to update it at least once a year;
- You must choose and declare an attending physician. From the age of 16, if you do not have a regular doctor, you will be reimbursed less;
- As a student, you are covered by an occupational injury and disease insurance (AT-MP) which covers you during your courses in workshops or laboratories
and internships (under conditions) ;
- If you are a foreign student and will be starting your studies in the 2020 academic year: you must register on www.etuditant-etranger.ameli.fr
Supplementary health insurance
To supplement social security reimbursements, if you do not meet the conditions for complementary universal health coverage (CMU),
you can benefit, provided you meet the means test, from assistance in financing complementary health insurance: payment assistance.

www.ameli.fr

Southern Region Youth Health Checkbook

Prepaid vouchers, which can be used at a general practitioner's or specialist's office, but also at medical analysis laboratories, as well as contraceptive aids (male and female) and psychological follow-up.

Checkbook to be ordered and activated online (delivery to the address of your choice).
04 88 73 80 00
pass-sante@info-maregionsud.fr

Pass Mutuelles de la Région Sud

Students with scholarships in Provence-Alpes-Côte d'Azur can benefit from a grant from the Region amounting to 100 euros to finance their supplementary health insurance.
This new scheme aims to reduce the cost to students of their complementary health insurance contract, on the level of cover of their choice.

Find out more and order your Pass : LINK

Other health services

Numerous listening organisations offer free advice and counselling to support students in fragile situations.
This is a non-exhaustive list of local and national distance support schemes available to all students.
Student-support.info
Listing of all support services and national helplines. Tips and links to help you feel better.
www.soutien-etudiant.info
SOS Amitié
Listening service designed to welcome the voices of those who, at some point in their lives, are going through a difficult period.
www.sos-amitie.org
Suicide Listen
Listening service for those who are considering or have decided to end their lives. Suicide Helpline is also for the relatives of people who are depressed or suicidal.
www.suicide-ecoute.fr
Fil santé jeunes
Free of charge from all stations. Every day from 9am to 11pm.
0 800 235 236
Red Cross Listening
Support service, anonymous and free of charge.
0 800 858 858
Drugs info service
Anonymous and free interviews.
Information, support and advice.
0 800 23 13 13
ENFINE
Eating disorders.
Tuesday and Thursday evenings from 8pm to 10pm.
01 40 72 64 44
Teenagers' House 84
Reception, listening and social, legal and psychological support for 11-25 year olds.
04 90 84 01 88
www.mda84.fr
Point Accueil Ecoute Jeunes
A place where young people aged 12 to 25 can be welcomed, listened to and supported.
06 16 57 88 93
paejavignon@gmail.com
Family Planning 84
Contraception, sexuality, gynaecological medical centre.
04 90 87 43 69
www.planning84.com
www.parlons-sexualites.fr
Henri Duffaut Hospital

rue Raoul Follereau
Tel: + 33 (0)4 32 75 33 33

SAMU (Emergency Medical Service)

Tel: 15 (free call)

SOS Doctors (24 hours a day - 7 days a week)

Tel: + 33 (0)4 90 82 65 00

Poison Control Centre

Tel: + 33 (0)4 91 75 25 25

Sida info service

Tel: + 33 (0)8 00 84 08 00

Mis à jour le 23 March 2023